Guarantee
Satisfaction guaranteed! If you are not satisfied with the performance of the
TetraMouse you may return it for a full refund (less shipping) within thirty (30)
days from the orgininal date of purchase. Return shipping charges are not covered by this
guarantee.
Warranty
The TetraMouse is warranted to be free from defects for three years.
If it fails for any reason (other than obvious abuse, accident or act of God or
nature) within three years from the original date of purchase, TetraLite Products will
replace or repair it free of charge, however, shipping charges are not covered by this warranty. This warranty is transferable if the TetraMouse is given to, or sold as used equipment to another person. This warranty
does not cover any mounting systems or shipping charges or any PayPal fees. This warranty is void if the TetraMouse is resold under another name or brand or resold as "new" equipment (or as anything except "used" equipment), or if any of the original TetraMouse markings, logos or serial numbers are altered, removed or obscured in any way.
Other products manufactured by TetraLite Products (other than the TetraMouse) may or may not be covered by their own exclusive guarantees and/or warranties.
Customer Support
TetraMouse customers are provided with forever customer technical support for
the life of the product. This support is transferable and follows the TetraMouse
in the event it is sold or given to another person as used equipment (not resold as "new"). TetraLite Products will do
its best to provide the best customer support possible in a timely manner.
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